TURN AI GOVERNANCE INTO YOUR NEXT RECURRING REVENUE LINE
Traditional managed services are commoditizing while clients quietly fill themselves with shadow AI. RAIC gives MSPs and MSSPs a productized AI Governance practice — built on a multi-tenant AI Management System (AIMS), ten Aslan AI accelerators, and auditor-ready exports.
GO-TO-MARKET SUPPORT
What Rhindon Cyber gives every Partner firm to land the first client engagement — built into the platform, not bolted on as a slide deck.
Built-in Discovery Questionnaire
26-question, 5-domain call guide built into your Partner Portal. Score a prospect's posture in one working session, get an auto-suggested service tier, and hand them a branded readout before you leave the call.
Demo Sandbox on day one
Free NFR Enterprise-tier sandbox auto-provisioned with every Partner firm. Rebuild on demand without losing your demo users — show prospects a live, populated tenant, not a slide deck.
Co-branded one-pager set
DOCX assets — Service-to-Capability Map, Why-RAIC overview, MSP onboarding guide — you can put your logo on for prospect emails and SOWs.
Guided onboarding tours
Interactive product tours across the MSP Portal ramp new partner admins fast — client onboarding, fleet reporting, and white-label setup walked through in-product, not in a PDF.
Partner briefing & volume pricing
Partner-team intro call, sandbox client tenant for your first paid engagement, and the current volume pricing sheet for your license band — request the briefing from the form below.
ONE CONSOLE. EVERY CLIENT TENANT.
The Partner Portal gives your firm a single multi-tenant console across every client RAIC environment — with per-tenant isolation, synthetic scoping, your bundled NFR Demo Sandbox, and a built-in QBR center.
Multi-tenant console
Fleet view across every client RAIC environment.
Per-tenant isolation
Each client tenant is logically isolated — enter only when you need to.
Bundled NFR Demo Sandbox
Always-free Enterprise-tier demo tenant, rebuildable on demand.
Built-in QBR center
Track Quarterly Governance Reviews per client from one place.
WHY MSPs ARE FEELING THE SQUEEZE IN 2026
Top sales challenge
71% of MSPs say winning new customers is their #1 problem heading into 2026.
Margin compression
The share of accounts spending $25K+ per year fell from 75% to 41% — the high-margin base is shrinking.
Governance is the AI blocker
51% of MSPs cite governance and compliance as the #1 obstacle to monetizing AI services.
AI readiness gap
94% of mid-market firms are investing in AI — only 43% report mature delivery. The gap is yours to fill.
WHY YOUR CLIENTS ARE PULLING YOU IN
The demand-side pressure is independent of your sales pipeline — and grounded in peer-reviewed research, not vendor marketing.
Shadow AI is already inside the tenant
IBM (2025): AI-related shadow incidents now cost over US$650K per breach. Clients need someone to find it, classify it, and govern it — that's you.
SMBs lack internal capacity
MIT Sloan Management Review (Renieris et al., 2024): SMEs don't have the headcount for dedicated AI risk teams, making MSPs the natural delivery vehicle.
Regulators expect operational evidence
Policy and Society (Janssen, 2025): governance must move beyond policies to procedures, decision rights, and documented risk assessment.
The “3W” governance vacuum
Batool et al. (2024) systematic review: SMBs consistently fail to define who governs AI, what is governed, and at what stage — the exact gap an MSP fills.
FIVE SERVICE LINES YOU CAN PRODUCTIZE ON RAIC
Each line maps to a client pain point and a defined revenue model — start with one, scale across your book of business.
| Service Line | Pain Point | Revenue Model |
|---|---|---|
| AI Discovery & Shadow AI Assessment | Clients don't know what AI is in use across browsers, SaaS, and Microsoft 365. Includes AI Use Case Intake & Approval rollout. | Fixed-fee engagement + monthly monitoring retainer. |
| ISO 42001 Readiness & Implementation | Clients want certification but can't staff the AIMS build, Annex A controls, internal audit, or management review. | Fixed-fee readiness + ongoing AIMS operations retainer. |
| EU AI Act Compliance Advisory | Cross-border clients need Provider/Deployer actor scoping plus Annex IV / XI / XII / XIII evidence packs. | Scoping engagement + annual pack refresh. |
| Virtual AI Risk Officer (vAIRO) | No internal AI Risk Officer, governance cadence, board reporting, or AI policy lifecycle. | Monthly retainer per client. vCAIO advisory and AI policy & attestation refresh layer in here. |
| External Audit Delivery | Clients need an independent third-party ISO 42001 audit using the isolated ExternalAuditor workspace and engagement-locked findings. | Annual audit engagement, repeatable across the book. |
| Regulatory Intelligence Watch | Clients cannot track AI rulemaking, decide what applies to them, or show what they did about it. The cross-client rollup shows which tenants a new instrument reaches, so you assess once and act where it lands. | Monthly watch retainer per client plus a per-instrument Response Pack. |
WHAT RAIC GIVES AN MSP OUT OF THE BOX
Canonical template library
Install packaged engagement templates straight from the MSP Portal library, including the Shadow AI Discovery Package, so a new client engagement starts from a proven scope instead of a blank document.
Multi-tenant AIMS
Manage every client tenant from one MSP Portal with strict per-tenant isolation and synthetic scoping — no users of yours sit inside the client's RAIC org.
Exports out of the box
Every register and report exports as a branded .docx, .csv, or .zip artifact you can hand to a client or auditor without reformatting.
Aslan AI accelerators
Ten generators draft Risk Treatment Plans, NC root-cause/CAPA, audit findings, management reviews, supplier profiles, and ADV Part 2A AI slices on demand.
Per-tenant isolation
Centralized authorization and database-level isolation protect administrative actions across every client environment — your liability surface stays tight as you scale.
Trust Portal, Recertification Packs & Shadow AI Assessment Packs
Publish a client-facing Trust Portal, assemble auditor-ready Recertification Packs as a ZIP in minutes, and deliver a packaged Shadow AI Assessment Pack priced off the same partner volume bands — billable artifacts your client can't produce alone.
External Auditor workspace
Stand up an isolated auditor role with engagement-locked checklists and findings, then promote any finding into the client's Nonconformity register.
Shadow AI extension + NHI Ingest
Browser extension catalogs the AI models in use across client browsers; NHI Ingest pulls non-human identities and app permissions from Microsoft Graph for over-permissioned-bot detection.
Agentless AI data connectors
Read-only connectors for Microsoft 365 Copilot, ChatGPT Enterprise, and Anthropic Claude (Enterprise and API) pull administrative and usage telemetry from tenants the client already pays for — nothing installed on laptops, and no prompt or file content leaves the vendor.
Cross-client regulatory rollup
One view shows which client tenants a newly published instrument from the U.S. Federal Register or EUR-Lex reaches, so one analyst assesses it once and your team acts only where it applies.
Compliance Workbench
One harmonized view for EU AI Act + ISO 42001 with deterministic linkage from AI systems, use cases, controls, and policies — bulk-set status, auto-fill from registers, export as CSV.
One governance operating model across every tenant
Run the same council cadence, decision and action registers, exceptions with expiry dates, and escalation ladder in each client tenant — and set a per-client authority matrix so your consultants know exactly what they may approve on the client's behalf. Governance Operations is the retainer you bill every month.
Enterprise security
SCIM 2.0 + SAML + OIDC SSO, TOTP MFA on every login, and one consistent audit trail across the platform — meets the security bar your enterprise prospects ask for in their first RFP.
DELIVER RAIC UNDER YOUR OWN BRAND
Every partner-facing surface — exports, emails, the Trust Portal, and the Partner Portal itself — auto-swaps the RhindonCyber_ prefix, the product name, and the logo for your brand kit. No post-processing, no copy-paste, no consultant rework.
Branded DOCX / XLSX / CSV exports
Every register and report export auto-swaps the RhindonCyber_ filename prefix, product name, and header/footer logo for your partner brand kit — no post-processing.
Branded ZIP packs
Annex XI / IV / XIII evidence packs, ODD Evidence Pack, Recertification Pack, PowerGRYD Client Pack, and Infrastructure Hygiene ZIPs ship under your brand and filename convention.
Branded Resend emails
Transactional emails sent on behalf of your client tenants use your sender display name and inline-CID logo — not Rhindon Cyber's.
Partner-branded Trust Portal
The public Trust Portal shell at /trust/:slug renders the client tenant's brand kit — or falls back to your MSP firm's brand — including logo, favicon, product name, and primary color.
Branded MSP/Partner Portal chrome
The multi-tenant Partner Portal you log into renders your own logo, product name, and favicon. Your team sees your brand; client tenants see theirs.
Brand-kit cascade
Set a default brand kit at the MSP firm level. Override per client tenant when needed. Cascade resolves MSP firm → client tenant override at render time.
How brand kits work
A brand kit is five fields: brand_name, product_name, logo_url, favicon_url, and a primary color. Logos and favicons live in a dedicated public msp-brand-assets bucket so they render inline in emails and exported documents without signed URLs.
Uploads are gated to MspAdmin users only. The bucket holds logos and favicons — no PII, no client data. Tenant brand overrides cascade from MSP firm default → client tenant override.
"Powered by RAIC" — your call
The optional Powered by RAIC footer note is configurable per brand kit and defaults to off when a brand kit is active. Turn it on for soft co-branding, or leave it off for full white-label.
Result: prospects and end clients see your brand on the documents, the audit packs, the Trust Portal, and every system-generated email — not ours.
MSP PROGRAM ECONOMICS
Free seats, free demo sandbox, and a free Own Tenant — you pay for client tenant licenses only.
- MSP seats are free at every tier — you pay only for client tenant licenses.
- 20 MspAdmin cap per MSP firm.
- One MSP firm per tenant (no shared-firm multi-mapping).
- Free NFR Enterprise Demo Sandbox auto-provisioned for every MSP firm.
- Own Tenant entitlement — run your own AI governance program on RAIC at no extra license cost.
MSP PARTNER FAQ
The questions partners ask before signing the agreement.
How does white-labeling work end-to-end?+
Upload your brand kit (brand name, product name, logo, favicon, primary color) once in the Partner Portal at /partnerportal/*. Every partner-facing surface — DOCX/XLSX/CSV exports, ZIP packs, transactional emails, the public Trust Portal, and the Partner Portal chrome itself — auto-swaps the default file prefix, product name ("RAIC"), and logo for your brand. Resolution cascades from MSP firm default to per-tenant override at render time.
What brand assets do I upload?+
Five fields per brand kit: brand name, product name, logo, favicon, and a primary color. Logos and favicons are stored in a dedicated public brand-assets store (logos and favicons only — no PII, no client data) so they render inline in emails and exported documents. Uploads are gated to partner-admin users only.
Does white-labeling cover transactional emails?+
Yes. Transactional emails sent on behalf of your client tenants use your brand kit's sender display name and inline logo. The underlying email relay is operated by Rhindon Cyber, but the recipient sees your brand.
Does white-labeling cover the public Trust Portal?+
Yes. The Trust Portal shell at /trust/:slug renders the active brand kit — client tenant override if set, otherwise the MSP firm default. Logo, favicon, product name, primary color, and footer all swap.
Can clients still see "Powered by RAIC"?+
Optional. The "Powered by RAIC" footer note is configurable per brand kit and defaults to off when a brand kit is active. Turn it on if you want soft co-branding; leave it off for full white-label.
Can I buy and provision client licenses myself?+
Yes. The Partner Portal ships a guided Add Client flow: you pick the tier, choose whether your firm or the client is billed, and assign an existing MSP user as the new tenant's primary admin. You can also change tiers and cancel licenses in-portal. No Rhindon Cyber involvement is required at any step.
Can I bill clients for a Shadow AI assessment?+
Yes. Shadow AI Assessment Packs are packaged, client-deliverable assessments you hand over under your own brand and bill for. They price off the same partner volume bands described above, and they are a billable artifact the client cannot produce alone.
How does volume pricing work?+
Volume pricing improves as your license count crosses each band: 1–9, 10–14, 15–19, and 20+ licenses. A new band applies at your next renewal or next new purchase, and pricing steps back symmetrically if your license count falls. Volume pricing does not apply to MSP White-Label (flat $99/mo per MSP) or the Hedge Fund module. Request the partner briefing for the current rate sheet.
HOW RAIC COMPARES FOR MSPs
No purpose-built AI governance platform currently serves the SMB MSP channel. Credo AI's partner program targets large GSIs; OneTrust and Holistic AI have no MSP packaging at all. Here's the MSP-specific capability gap.
| MSP Capability | RAIC | Credo AI | OneTrust | Holistic |
|---|---|---|---|---|
| Multi-tenant client management (N orgs, one login) | ||||
| Per-client Shadow AI discovery + reporting | ||||
| White-label / co-branded exports | ||||
| MSP reseller / margin program | Partial | |||
| Per-seat or per-client flat billing | ||||
| vCISO / AI-governance-as-a-service delivery kit | ||||
| SMB-appropriate self-serve onboarding |
TWO LICENSING PATHS
Pick whichever fits your client engagement model — or run both in parallel.
MSP buys licenses and resells with margin as a bundle with services on top
You own the commercial relationship, set the markup, and wrap RAIC into a managed AI Governance bundle. International billing across US, CA, GB, AU, and IN ships built in — bill your clients in their own currency and tax jurisdiction. Volume pricing improves as your license count crosses each band. Every MSP firm also gets a free demo sandbox (up to 5 users) plus a free Enterprise tenant for your own operations when you bring on a paying Pro or Enterprise client.
Client buys their own license and engages MSP for services
Your client holds the RAIC subscription directly; you deliver the assessment, vAIRO, vCAIO, audit-prep, or annex-pack engagement on top. Lower commercial risk for you, faster procurement for them.
BUY AND PROVISION CLIENT LICENSES YOURSELF
Scale your client count on your own schedule. Everything below happens inside the Partner Portal — no Rhindon Cyber involvement, no waiting on a sales cycle.
Guided Add Client flow: Create a new client tenant from the Partner Portal in minutes — pick the tier, name the org, and provision. No ticket, no Rhindon Cyber involvement.
You choose who gets billed: Bill the license to your firm and resell it inside your bundle, or send the client direct billing. Set it per client at creation.
Assign the primary admin: Promote an existing user from your MSP firm as the new tenant's primary admin, so your team is operational on day one.
Change tiers and cancel in-portal: Upgrade, downgrade, or cancel a client license yourself. Your license count — and your volume band — updates with it.
Partner staff seats are always free: Your consultants, vAIROs, and analysts work inside every client tenant at no cost, and they never consume a client's user licenses. You pay for client tenant licenses only, at your volume-band partner rate.
PROVE YOUR SERVICE, NOT JUST YOUR DASHBOARD
Every client tenant accrues its own sealed evidence history, so the value you deliver is verifiable rather than asserted.
Each tenant seals its own record: Governance actions in every client tenant land in a hash-chained ledger that is sealed nightly and signed, so the proof is per client and never pooled.
QBRs show verifiable continuity: Continuity Certificates put consecutive sealed days on the table, so a quarterly review shows unbroken governance under your management instead of a screenshot of a dashboard.
The record stays with the tenant you built: A client who leaves cannot hand that sealed history to a competitor and have it continue, because no new platform can produce years of sealed days after the fact.
VOLUME PRICING BANDS
Your pricing improves at each band as the book grows. Bands are counted on client tenant licenses you hold.
Entry band. Standard partner rates while you land your first client tenants.
Volume pricing kicks in — your per-license cost drops as the book grows.
Next step down in per-license cost across every client tenant you hold.
Best partner rate. Scale the practice without renegotiating every quarter.
- Bands apply forward: A new band takes effect at your next renewal or your next new purchase — no mid-term true-ups to chase.
- Bands move symmetrically: If your license count falls below a band, pricing steps back to the band you actually hold. No penalty, no cliff.
- Exclusions are explicit: Volume pricing does not apply to MSP White-Label (flat $99/mo per MSP) or the Hedge Fund module. Both stay at list.
- Exact rates come in the briefing: Request the partner briefing below and we'll send the current rate sheet for your band, typically within one business day.
THREE REVENUE LAYERS, ONE PRACTICE
Stack these inside your own SOW at the rates that fit your market.
Assessment engagements
Shadow AI audit, ISO 42001 readiness, EU AI Act actor scoping. Project-fee billings of $2.5K – $60K per engagement.
Managed Governance retainer
vAIRO cadence on Reports, Review Tracker, and the Anonymous Concerns Channel. $500 – $2,500 per client per month.
vCAIO + Cyber bundle
Board-level AI strategy and reporting on the executive surface, packaged with your existing cyber retainer for blended uplift.
FIT-TO-CLIENT TIER
Match the right RAIC license tier to the client's AI governance maturity — the Discovery Questionnaire auto-suggests one of these for every prospect.
Small client just standing up AI governance. One-shot Discovery + AI Use Case Intake + a light policy pack. Maps to RAIC Starter license.
Mid-market client with active AI systems and a compliance deadline. Full ISO 42001 readiness, EU AI Act actor scoping, vAIRO retainer. Maps to RAIC Professional.
Regulated or multinational client. AIMS at full depth, External Audit, Trust Portal, Recertification Packs, full Aslan AI accelerators. Maps to RAIC Enterprise.
STAND UP AN AI GOVERNANCE PRACTICE IN 30 DAYS
Free for 14 days. No credit card. Bring your first client tenant in this week.
Request your partner briefing & volume pricing
Tell us about your firm. We'll send the MSP partner briefing, the current rate sheet for your volume band, and provision an NFR demo sandbox — typically within one business day.
THE RESEARCH BEHIND THIS PAGE
Peer-reviewed and industry-anchored sources — defensible to skeptical buyers.
- Batool, A., et al. (2024). Responsible AI governance: A systematic literature review.
- Bello y Villarino, J. M., & Bronitt, S. (2024). Regulating AI in small and medium enterprises.
- Janssen, M. (2025). From AI policy to AI procedure: Operationalising governance. Policy and Society.
- Renieris, E. M., Kiron, D., & Mills, S. (2024). The AI risk imperative for SMEs. MIT Sloan Management Review.
- Zavodna, L. S., et al. (2024). AI adoption barriers in small and mid-sized firms.
From the Resources library
The MSP-specific playbooks behind this page.